Discover the benefits!
Below you will find our customer cases, giving you a glimpse of what the most intuitive app for Genesys workforce management can do for your company.
Customer cases
Telecommunication company
Running a Genesys Multicloud CX contact center the size of over 1500 agents (140 team leaders)
Large bank company
WFM Buddy allows our agents to submit their preferences at any time, also when they are not at their desk.
Leading media company
WFM Buddy is so easy to use. I love it!
Buddy pilot at a bank
WFM Buddy allows our agents to submit their preferences at any time, also when they are not at their desk.
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At WFM Buddy, we're proud to be ISO 27001 and SOC2 type2 certified, and to be awarded the Ecovadis bronze sustainability rating.
